Terms of Service

Welcome to byPilot. By accessing or using our services, you agree to the following terms.

Service

byPilot provides AI-powered chat and automation for business messaging. The service allows you to connect third-party channels such as Google, WhatsApp, and Instagram to build and manage your AI bots. You must use the service in compliance with all applicable laws and the policies of each connected platform.

Accounts

You are responsible for the security of your account, any activity under it, and the channels you connect. Provide accurate information and keep all credentials, including third-party tokens, secure.

Channel Integrations

By connecting a third-party channel (like Google, WhatsApp, or Instagram), you grant us permission to access data and perform actions on your behalf as described in our Privacy Policy. You are responsible for complying with the terms of service of any channel you connect to our platform.

Acceptable Use

Do not use the service to send spam, abuse, infringements, or unlawful content. This policy applies to all connected channels. We may suspend or terminate access for violations.

Data

We process and store data, including encrypted tokens and conversation content, to deliver the service. See our Privacy Policy for details on collection, use, and retention. You can disconnect channels and request data deletion at any time.

Third Parties

We integrate with services like Supabase and n8n to provide our core functionality, and with Google (Meta) for WhatsApp and Instagram. By using our service, you agree that their respective terms and policies also apply.

Availability

We strive for high uptime but do not guarantee uninterrupted service. Maintenance, outages, or issues with third-party platforms may occur.

Liability

To the maximum extent permitted by law, byPilot is not liable for indirect or consequential damages arising from your use of the service or its integrations.

Changes

We may update these terms. Material changes will be notified via the app or email.

Contact

If you have questions, contact us at support@bypilot.ai.